Solutions

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Here’s the details . . . . . .

Point of Sale

Point of Sale

InStore Technology has been selling and servicing point-of-sale solutions for over 35 years. In fact 15 years ago, we made the decision to focus on Supermarkets and our customer list continues to grow. InStore Technology offers NCR ISS45, NCR ScanMaster and RORC point-of-sale solutions.

And in answer to ever increasing labor costs, InStore offers NCR self-service checkout – the number one selling customer self-service, point-of-sale terminal on the market.

Our Point of Sale Solutions:

NCR SSCO (Self Service Check Out)

NCR SSCO
  • Today’s supermarket customers want shopping to be fast, easy, and convenient; they like to be in control and appreciate privacy.
  • World leader in self-checkout
  • Follow me LED’s lead customers through transaction
  • Larger, more appealing graphics reduce attendant interventions
  • Full range of tender options – Modular, flexible architecture customer configurable with electronic payments only, coin dispensers, and coin hoppers
  • 0-1-2-4 bagging stations or carousel
  • Extensive security features
  • A self-service option provides an improved customer service experience

NCR ISS45

NCR ISS45
  • Number one in US Market share among wholesaler-served independents and small grocery chains
  • The ISS45 system’s powerful transaction-processing architecture is not only optimized for the extreme performance needs of the supermarket business, it’s also economically scaled for stores of widely different sizes and types.
  • Delivers a full complement of features and applications that make it an ideal turnkey solution
  • Provides a lightning-quick performance
  • Open system design which allows implementation of emerging technologies
  • Keyboard, Touch Screen, Dynakey/Teamkey
  • Supports most OPOS devices
  • Transaction-specific prompts with operator lead through
  • Integrated customer loyalty with several promotion options
  • Industry setting standard reports

NCR ScanMaster

NCR Scanmaster
  • NCRScanMaster is an excellent, time tested point-of-sale solution for the grocery industry designed to address the challenges facing today’s retailers. Each day grocery retailers face increasing pressure to:
    • better serve and retain customers
    • increase productivity
    • reduce checkout errors
    • reduce training costs
    • manage change successfully
  • NCR ScanMasterfeatures powerful transaction processing databases in an advanced client-server topology.
  • Outstanding reporting, with full electronic transaction logs.
  • Sophisticated secondary processes that prevent file corruption, enable unparalleled data access.
  • Cross platform networking and transaction-specific screens and lead-through prompts
  • Accounts receivable

 

RORCRORCv6
  • Fully modern architecture
  • Impressive, complete redesign of RORCv6
  • Fully featured for the independent supermarket industry
  • Robust roadmap and delivery schedule
  • Fully regulatory compliant
  • Complete cash management
  • E-commerce & loyalty solutions
  • Flexible promotion management.
  • Accounts receivable

E-commerce & Payments

E-Commerce & Payments

E-commerce home shopping and loyalty interest and adoption is growing across the country. Independent retailers are recognizing the competitive and often strategic importance of these tools tightly integrated into the technical and operational DNA of their business. InStore has been installing and servicing payments solutions for more than 35 years. We understand your payments needs while assuring compliance and data security. InStore offers two excellent choices each with multiple options for payments processing to your bank.

Our Solutions:

NOTE:  All of the above are links to the following:

Rosie – E-commerce Home Shopping

Rosie

For retailers using both RORC and Rosie, the partnership provides retailers with the following benefits:

  • Pricing integrity, including seamless, near real-time price change updates
  • Ease-of-implementation – direct connection between eCommerce and POS data
  • In-aisle scanning
  • Product picking process
  • 360-degree data flow via a “Completed Transaction Feed.” Retailers won’t need to take an online order and scan it through the front-end registers after it has been picked. Data flows directly between the order picking interface and RORC, enabling sales reporting and eliminating duplicate work
  • This 360-degree data flow also solves the challenges grocers face in setting up online shopping; the time-consuming, error-prone process of entering price, product, and related information for each store location and ensuring integrity of the data between the POS and eCommerce systems.
  • The RORCv6 and Rosie solution takes up to 50 percent less time to implement with a streamlined, templated approach for receiving and inputting all information necessary to get accurate products and prices online faster.

The above capabilities result in a 30% to 50% reduction in total labor costs for retailers.

On average, labor rates per hour in the independent grocery business are between $12 and $19. If a retailer saves 30% of their time per order via the Rosie and RORC partnership, they will save $6 per order, or $3,000 in labor per month with 500 orders/month.

Collect

BrData Collect

Easy, affordable, online shopping powered by YOU!  BRdata Collect empowers you, the retailer, to promote YOUR brand through YOUR website and consumer app. Click and Collect to identify and reward your top customers, with a complete cloud based solution. Leverage our expertise in pricing, inventory, product location, or categorization, by using your existing database to drive sales, profits, and brand loyalty in the world of online shopping.

  • Branded for YOUR website, to promote YOU
  • BRdata Cloud Loyalty solution
  • BRdata Connect – Branded consumer app
  • Digital manufacturer coupons
  • Seamlessly integrated with your back office
  • Optimized order picking system
  • Nutritional facts and ingredients
  • Multiple payment system options
  • Standardized and customizable image library

Loyalty

  • Maintain a centralized customer file at BRdata Host
  • When a customer is added to the host customer database, it is distributed to the store in near real-time
  • A consolidated transaction log file allows users to track what customers are or are not buying
  • Generate customer mailings
  • POS specific promotions are entered and maintained from the BRdata Host or Store Application and are managed through BRdata Connectand BRdata Cloud.
  • Low monthly fees, higher retailer engagement requirements

Mobile Loyalty

BRdata Loyalty

RSA AMERICA (RSA) is a retailer branded solution that empowers the independent grocer to compete with the big guys by delivering mega-chain capability to the independent supermarket that is surprisingly affordable. RSA’s marketing services uniquely and effectively position this product for time strapped independent retailers. The RSA America Solution has three main components:

  • Mobile Solution
    • Cloud based, single-point promotions creation and management system
    • Fully integrated solution for manufacturer and in-store promotion content and redemption
    • A hyper-targeting mobile platform to identify, track, and grow customer value and loyalty
    • Store branded App; each retailer has a customized mobile app of their own with extensive analytics and reporting tools
  • Marketing Services
    • This solution comes with an on-going comprehensive marketing approach that will promote adoption and high usage in a very short time frame
    • This is an intelligent and effective Omni-Channel Marketing Strategy which will ensure your mobile solution delivers on every promise.  The results will exceed expectations for retailers and shoppers.
    • Marketing services analyzes the environment, identifies needs, makes recommendations and helps the retailer develop, execute, and manage a comprehensive marketing program.
    • Your success is our success!
  • Analytics
    • Channel – e-mail, social, web and circular
    • Shopper – behavioral, preferences, trends, price impact
    • App – daily, monthly, new user, total sessions, retention.

Payments Solutions

NCR

At Instore, we know how important reliability and security are when considering a payments solution. We also understand the importance of choice which is why we offer two options with connectivity to multiple processors connecting to the bank. Our solutions are PCI and EMV compliant, designed for supermarkets with options for Credit, Debit, EBT, eWIC, BlackHawk Marketing, Check Authorization. We understand your payments needs, check out the details below:

Here’s the detail . . .

NCR Connected Payments

NCR Connected Payments
  • Easily comply with PCI and other regulatory requirements via complete payment data security
  • Prepare your payment systems for EMV cards effortlessly, and reduce fraud-related liability
  • Embrace new payment types quickly and easily, and prepare for the future shopper
  • Enjoy uncompromising security with a cost-efficient cloud delivery model
  • POS and payment engines; transaction switching
  • P2P encryption and tokenization
  • BIN file distribution, central configuration support and PIN pad management
  • Payment system health monitoring and alerting
  • Enterprise reporting and PIN pad tracking and alerting

Index Payments Gateway

Index
  • 1-Second EMV – The fastest EMV experience in the US. Fast, simple and secure – customers can dip anytime and remove their card in just one second
  • Full P2P Encryption – Industry-leading Point-to-Point 2048-bit RSA encryption, asymmetric keys, and periodic key rotation to secure transactions with no P2PE fees
  • Semi-Integrated Payments – modern architecture, future proof your in-store payments. Index routes payment data directly from the PIN pad to the processor, removing your point of sale (POS) from the critical path and simplifying PCI compliance
  • Hosted PCI Level 1 Gateway – provides processing flexibility and reliability. Index is a cloud-based, fault-tolerant solution that requires no on-premise hardware and dramatically reduces your compliance burdens
  • Armada – Remotely manage your fleet of PIN pads. Monitor store and device health, deploy software and security updates, and configure features like tender acceptance, cash back, tip collection, signature capture and more

Supported Payments Processors

Supported Payments Processors

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Hardware

Hardware

InStore specializes in point of sale, back office, and scale support. Picking hardware with the right combination of performance, platform stability, reliability, support, and parts availability is challenging to say the least. InStore Technology’s significant experience is continuously at work to ensure we have the best available point-of-sale hardware solutions for you.

Here’s the details . . .
NCR

Retail hardened PCs, Scales, Scanners, Scale Scanners, Printers, Displays, Cash Drawers and the NCR Self Service Check Out solution.

Touch Dynamic

Retail Hardened PCs, Displays, Printers and Cash Drawers

Scales Scanners

Scales, Scanners, Scanner Scales, Retail Hardened Hand Held Computer/scanners

Single and Dual Station Printers

Single and Dual Station Printers

ISHIDA

Automatic Wrappers – High-speed weighing, sealing and printing – in a single machine

Power for fast tray production without compromising seal integrity, in time for opening hours or before peak customer periods, giving a precise, uniform finish every time
See the Ishida WM-Ai Automatic Wrapper:
https://youtu.be/bwInIaJeqzA

See the WM-Nano Wrapper:
https://youtu.be/cVMUMUIhdm4

Scales

With high-precision electronic balancers for general use, Ishida offers the best-in-price computing scales for trade and certification.

Counter Top Scales

Through listening to our customers, Ishida offers a number of counter top scale variations to meet your specific need.

Evolis

Evolis is the global leader in compact badge and ID card printer solutions.

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Back Office & Headquarter Functions

Back Office

It’s really the automation behind the point of sale, behind the product selection, and behind the pricing and signage that provides the efficiencies and insight to profitably run the demands of a supermarket operation. InStore’s Back Office and Head Quarters packages from NCR, BrData and RORC cover the bases from item file management, pricing, promotions, ordering, receiving, Inventory, reporting to analysis.  But it’s a lot more than just having the tools.   InStore ensures our resources have the skills, expertize, training and certifications necessary to maximize your return on investment. In this section we’ll discuss:

Here’s the details . . .

Store

BRdata
  • Mature and robust; system of choice for independent supermarkets across the country
  • Supports RORC, ISS45 & ScanMaster point-of-sale systems
  • Full item file support with immediate maintenance or date driven batching
  • Sales can be quantity-driven with the threshold pricing feature.  Items can be placed on sale (or off) when the item reaches a specified inventory level
  • Support for unlimited prices, costs or allowances
  • Seamless maintenance imports
  • Wireless HH item audit and price verify; change prices and print tags
  • Sales and profitability analysis
  • Shelf and sign printing
  • Advanced file import tool
  • Report writer feature
  • Process automation tool
  • Alert notification system

DSD

Inventory

Maintaining control over product received at the store’s backdoor is crucial.  Using BRdata’s DSD (Direct Store Delivery) system, users can instantly and easily verify that the costs, allowances, quantities, and products received are what is expected from the vendor.

  • Unauthorized items can automatically be detected to only allow the receiving of items you wish to carry
  • From any network printer, immediately print invoices that will reflect vendor deal information.  Eliminate pricing discrepancies by comparing these invoices to the vendor’s invoices
  • Consolidate multiple invoices and export the information directly to many of the accounts payable systems
  • Import electronic invoices from wholesalers
  • Run various summary and recap reports
  • Import DEX invoices
  • Operate in a thin-client environment to connect the handhelds to the host system’s database.  If a vendor’s item is authorized at host, it can immediately be recognized by the store systems
  • Can be used with the Document Linking Module which allows users to scan invoice hardcopies for a paperless office solution

Inventory

DSD
  • Inventory counts for regular and random weight items and can easily be posted into the system with a wireless RF handheld or a CSV import.  Verify counts against the system’s perpetual values
  • View the full history of items in one convenient location.  See how much of an item was sold, received, and manually adjusted
  • Supports transferring of stock between store locations within your chain
  • Prevent lost sales with the help of out-of-stock reports.  Automatically generate purchase orders for products that are low in stock based on inventory min/max levels
  • Run various inventory reports including an Actual Gross Profit report which takes shrink values into consideration allowing you to view true cost values
  • Users have the option to track product costs by FIFO (first in, first out), last received purchase cost, or current cost on file
  • To keep inventory accurate, users can make manual adjustments to current on-hand values to account for items which are damaged, expired, broken, etc.
  • Track reclamation items which are sent back to vendors for credit
  • Properly track inventory for items sold by both case and unit
  • Maintain expiration dates
  • Sales can be quantity-driven with the threshold pricing feature.  Items can be placed on sale (or off) when the item reaches a specified inventory level

Mobile

BRdata
  • Item lookup
  • Price audit
  • Physical inventory
  • Tag requests
  • Ordering, order posting, pre-books, history
  • Receiving
  • SQL database
  • Web server/Web service integration
  • Swipe gestures, etc.

Retail BOSS Host

BOSS Host
  • A powerful, flexible, feature-rich host support system
  • Multi-user graphical package built on Microsoft Windows technology
  • Complete price and cost from one central location
  • Efficient item and category management
  • Consolidated sales history reporting and analysis
  • Tight integration to all of BrData’s product lines
  • Shelf and sign label printing
  • Host support
  • Ad planner
  • Price optimization
  • Inventory
  • Full DSD
  • DEX
  • Computer assisted ordering
  • Financials
BRdata

. . . has more

BrData has been in the supermarket technology business for a long time and takes pride in listening to, understanding, and delivering excellent solutions to retailer’s needs. Below is a list of additional products offered by BrData. InStore has been a sales, integration, and service partner with BrData for many years.

  • Price Optimization
  • Ad Planner
  • Competitor Price Tracking
  • Financials
  • Scale Link
  • Ordering
  • Grind Log Tracking
  • BrData Cloud
  • BrData  Collect
  • BrData Connect

ABO – Advanced Back Office

NCR
  • Full item file maintenance
  • DSD option
  • Handheld device support
  • Historical item movement
  • Site to site hosting with host import/export
  • Bartender integration for shelf tag and sign printing

What about Accounts Receivable?

InStore knows that many independent retailers offer an A/R option to a segment of their customer base. InStore uses features built into both RORC and ScanMaster point of sale to provide full customer charge account functionality. Features included are:

  • Charge customer account management
  • Charge purchase transaction management
  • Payment on account – at the cashier checkout or at customer service.
  • Statements
  • Reporting

Supermarket Cash Management

RORC ScanMaster

Retailers are surprised to discover just how expensive it is to handle and manage cash. InStore has the answers when it comes to the actual risks for fraud and theft.  We employ automated safe management systems that will make you a net profit on day one, or we won’t recommend it.

Signs and Labels

Supermarkets are continually challenged to get the customer to the right price at the right time. Signs and label solutions vary from hand-written shelf tags to precision laser printed tags to fully automated electronic shelf tags. InStore is here to help you pick the right solution for your store. Electronic shelf labels are an investment up front but then future price changes become completely painless.

Printed Signs and Labels

BarTender

Used by supermarkets across the country, Bar Tender is an excellent, value-priced solution nicely integrated into our product lines.

  • Powerful design with intelligent templates
  • Support for over 60 barcode symbologies with full support for GS1 standards
  • Comprehensive automation and control – centrally operate, monitor, manage and secure printing operations
  • Job logging and system auditing
  • Seamless integration with IS45, ScanMaster and RORC

Design-R-Labels

RTI

Looking for a powerful yet easy to use label printing solution – RTI’s Design-R-Labels is an ideal solution.

  • Designed specifically for the supermarket industry
  • Implement your marketing plan with ease
  • Print savings over regular price
  • Calculate unit price to meet federal, state or local statutes
  • Print product pictures and logos
  • Powerful, intelligent signage that move merchandise from shelf to basket

Electronic Shelf Labels and Signs

Price Automation

Our Electronic Shelf Label solution:

  • Fully automates one of the most challenging in-store functions retailers now face: the weekly price change
  • Handles the growing need for price flexibility and accuracy at the shelf-edge
  • Responds immediately to encroaching competition
  • Gains a competitive advantage in specific markets
  • Centralizes the price function
  • Maximizes margins with instant price reactivity
  • Gains customer trust
  • Modernizes stores and enhance a digital image

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Services

Learn about InStore Services

Security

A simple man may not be concerned for tomorrow because he is risk unaware; on the other hand business owners cannot afford to address risk before risk addresses them in debilitating ways. A wise man once said that 20% of people are honest all of the time and 20% of the people are dishonest all of the time and 60% are as honest as they need to be. Regardless of the percentages the point is that supermarkets are a target for bad guys – some you see but don’t recognize and some you don’t even see.  Unfortunately, many retailers wait until they’ve got a huge problem. InStore understands the value of proactive, defensive security measures to keep our retailers sleeping well at night.

Our Solutions:

Here’s the detail . . .

Network Security and Monitoring

Millennium Digital Technologies
  • MDTech online management console
  • Complete network support
  • POS integrated zone management
  • State-of-the-art firewall technology
  • Secure wireless backup
  • Available high-speed backup
  • Built-in fully automated dial backup
  • Flexible ISP options
  • PCI Compliant 2-factor remote access
  • Site-to-Site wide area network ( WAN)
  • Drop-in PCI DSS compliance
  • Total PCI

Surveillance Systems

OpenEye

OpenEye
  • Alarm events
  • Advanced search
  • Review and archive
  • Backup options
  • scheduling
  • Storage options
  • Monitoring options
  • Video analytics

StopLift

StopLift
  • ScanItAll checkout vision suite
  • Enterprise analytics
  • Workflow wizard
  • Video on demand

LaneHawk

Datalogic
  • Workflow wizard
  • Reduced shrink and rapid ROI
  • Boost profits per lane, per day by up to 10% typical ROI less than 12 months
  • Tighter business controls
  • Reporting on what is going through the checkout lanes under the cart
  • Integration with your POS system in real-time

Grind Log Tracking

BRdata

Digitally maintain meat grind logs to satisfy the requirements of new USDA-FSIS regulations. Save time and labor while limiting the margin for error by running reports through BRdata.

  • Available on iOS devices
  • Extract pertinent data from GS1-128 case barcode
  • Build bin’s or grind by case
  • Pull products from display
  • Track cleaning of grinder
  • Reporting with BRdata Cloud
  • Reporting includes queries by final product, ingredient or grinder, cleaner report, and audits

Time and Attendance

Time

Customized time & attendance solutions. To get you results!

  • Attendance on Demand
    • Highly secure, cost-effective labor management. Fully customizable to your company’s rules and integrated with HR and payroll software.
  • Attendance Enterprise
    • Host this server-based time and attendance solution on your own company’s servers and maintain complete control and customization
  • Time Clocks
    • Time Equipment carries a wide variety of time clocks…from simple PIN terminals to biometrics including hand scanners and facial recognition.  Even use a smart phone or browser to record hours.
  • Dashboards customized for your organization and users.
  • Dynamic time cards instantly capture employee time and management changes
  • Drill-down summary sheets provide labor and employee exception information
  • Scheduling includes automatic schedules and easy-to-use editing
  • Extensive data filtering and drill-down capabilities
  • Online reporting
  • Extensive pay rules for complex policies and compliance
  • Payroll and HR integration shares information with your payroll and HR
  • Learning centers provide on-demand learning and training

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